Why am I supplied by Ray Energy?

If you are located within a building with a customer network, the building owner has appointed Ray Energy to manage electricity supply and billing within the site.

Can I choose another electricity retailer?

In customer networks, electricity supply arrangements are managed at a building level. The building owner selects the retailer responsible for the network. In Embedded Networks, you can select your electricity retailer of choice from the list of electricity retailers who participate on the network.

How are electricity charges calculated?

Electricity charges are based on metered consumption within your unit, along with applicable network and retail components. Ray Energy provides transparent billing aligned with the network structure.

What is the benefit of a customer or embedded network?

Secondary networks can enable improved cost management, simplified infrastructure, integration of solar and EV charging, and clearer allocation of electricity within multi-tenant buildings.

Customer & Embedded Networks

Does Ray Energy design and install solar systems?

Ray Energy provides solar design, commercial viability assessment, and ongoing management for building-scale systems. We assess performance, financial outcomes, and integration within customer networks.

Can solar be integrated into a customer or embedded network?

Yes. Solar generation can be integrated into secondary networks, with generation allocated across tenants using certified metering and transparent billing structures.

How is solar generation allocated within a building?

Solar allocation is managed through metering infrastructure and billing systems, ensuring clear and fair distribution of generation benefits within the network.

Solar

What is RAYdar?

RAYdar is Ray Energy’s advanced smart metering and energy visibility platform. It provides detailed consumption, load, and performance data across customer and embedded networks.

What information does RAYdar provide?

RAYdar provides granular electricity usage and consumption data including import and export tracking, load profiling and solar performance insights.

Who uses RAYdar?

RAYdar supports building owners, asset managers, and customers by providing accurate visibility into electricity usage and network performance.

Advanced Metering - RAYdar

Is RAYdar real-time?

RAYdar supports detailed interval data in near real-time increments and ongoing monitoring, enabling performance analysis and informed decision-making.

Does Ray Energy support EV charging infrastructure?

Yes. Ray Energy can support the integration of EV charging including within customer and embedded networks, including load assessment, metering, allocation, and billing integration.

How is EV charging billed within a building?

EV charging consumption can be metered and allocated separately within the network, ensuring transparent charging for individual users.

Can EV charging impact building demand charges?

Yes. Without proper load management, EV charging can increase peak demand. Ray Energy assesses load profiles and can support strategies to manage peak impact.

EV Charging

How do I access the EV Charging installed in my building?

If you are a tenant in one of the buildings that has an EV charger, please contact our team at info@rayenergy.co.nz to get setup.

What consulting services does Ray Energy provide?

Ray Energy provides electricity procurement advice, network connection changes, sustainability and electrification planning, solar feasibility analysis, and energy strategy development.

Can Ray Energy assist with network upgrades?

Yes. We can support connection changes, embedded network establishment, and infrastructure assessments in collaboration with distribution network operators.

Who does Ray Energy typically work with?

We work with body corporates, landlords, developers, commercial property owners, industrial sites, and customers supplied within secondary networks across New Zealand.

Energy Consulting